We encourage you to feel comfortable using your credit/debit card to conduct commerce on our site. If you wish, you may also send us a UK cheque, postal order or remit funds by a bank transfer.International orders must be made via Paypal or bank transfer.Please email us if you need further information on accepted payment methods.

Return / Refund Policy

If you are not satisfied with the goods and inform us within 48 hours of your receipt of the goods we will exchange items or refund if they are faulty on delivery to you.All products to be returned must be carefully repackaged in their original packing.

Delivery Information

All orders recieved  are normally despatched within  3 working days. We will inform you if, for any reason this will take longer and give an aproximate delivery date.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.

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